Absolutely. While we offer comprehensive packages that cover everything from website builds to email marketing, you can opt for just the services that make the most sense for your business. We’re here to work with you, not box you into a one-size-fits-all plan. During our initial consultation, we’ll get clear on your objectives and then tailor a package that addresses your specific needs—whether that’s just email marketing, website management, or more.

You have full freedom to adjust your product offerings at any time—just send us a quick email detailing the changes you want. Small updates like adding or removing products typically take us only a few minutes to complete. Larger updates, such as launching new product lines or restructuring your pricing and bundles, may require a bit more time. For more complex requests, we’ll schedule a meeting to clarify your needs and set a realistic timeline, ensuring everything is handled efficiently and accurately.

We maintain your unique brand identity through a detailed “Reference Doc” that we develop alongside you. This document captures your farm’s history, current operations, and future goals, helping us fully understand your voice and vision. Whether we’re crafting marketing campaigns or updating an AI chatbot, we rely on this Reference Doc to ensure every digital touchpoint reflects your authenticity, story, and core values.

We specialize in using a dedicated software platform built specifically for small farms and ranches—one that goes beyond what typical site builders like Shopify, Wix, or WordPress offer. While we can work with your existing domain and branding, we strongly recommend switching to our specialized backend to optimize everything from subscriptions and order notifications to variant product options. In our experience, this approach delivers a smoother, more personalized experience for both you and your customers, ultimately making your direct-to-consumer efforts more effective.

No contracts here! We believe in earning your trust through meaningful results, not binding paperwork. If at any point you feel we’re not delivering the value you expect, you’re free to walk away. We’re confident our services speak for themselves—and that you’ll want to stay because you see real benefits.

We provide a completely hands-off solution designed for busy farmers and ranchers. You don’t need to be tech-savvy or spend hours learning new tools. We build and maintain the website, set up automated emails and SMS campaigns, and handle any other digital tasks you need. This frees you up to focus on what you do best—running your farm—while we ensure your online presence stays vibrant and effective. You can be somewhat involved or not involved at all.

We schedule regular check-ins during onboarding to keep you in the loop. After that, we maintain standing meetings to discuss progress, strategy, and any new needs. Between those calls, we’re just a phone call or email away if anything urgent comes up. Our goal is to keep communication open and ensure you feel supported at every step.

Typically, our onboarding process takes about 4–6 weeks. The exact timeline depends on how many products you want to list and how many pages need to be built or updated. We’ll work closely with you during this period to ensure everything is set up correctly and aligns with your goals.

Yes! All Digitl Pastures subscriptions include access to our mobile app. It comes with your own dedicated business phone number, letting you send and receive texts or calls, process payments on the go, handle scheduling, request reviews, and even post to social media—all from one place. It’s designed to make managing your digital storefront simple and convenient, no matter where you are.

Farms and ranches require more specialized technology. We build their websites using a platform designed specifically for agriculture and food sales, with custom tools for tracking customer behavior, inventory, order flows, and product variations. Local businesses, on the other hand, can be fully supported using our unified platform — which makes the setup, integration, and ongoing management much simpler and more efficient on our end.

A non-eCommerce website — sometimes called a marketing site or service-based site — can still collect payments, but it’s typically built for one-time transactions like booking a service, scheduling an appointment, or subscribing to a membership. It’s not designed to support a traditional shopping experience. A full eCommerce website, on the other hand, allows customers to browse a product catalog, add multiple items to a cart, and complete a unified checkout. If your business only needs to collect single payments or bookings, our included websites are a perfect fit. However, if you need a full online store with multi-item checkout, product listings, and inventory tracking, we offer that level of service to our farm and ranch clients — and the price mirrors that program at $2,750/month.